ABC News Production, Operations, and Engineering manages multiple functions to enable 24x7 newsgathering, production, and live operations for the news division. This includes designing and implementing technology solutions, facilitating the production of dozens of hours of content per day, and running operations for all facilities and bureaus globally. We are seeking an Operations Manager to support the team with project management, presentations, special projects, and administrative duties across the department. What You Will Do: Manage special projects to assist in improving the workflows and best practices within the department; Build and maintain project plans, outlining clear deliverables and working with key stakeholders to ensure successful implementation; Facilitate information flow across departments, including creating distribution lists and meeting agendas to engage the appropriate stakeholders for each project; Create and maintain email distribution lists and communication channels; Develop and document standard operating procedures, and create standard communications for issues and notifications - coordinate training for operations and engineering; Create decks and templates for internal marketing, communications, and necessary updates; Communicate ongoing initiatives, accomplishments, and technical updates and timely, relevant information to key stakeholders; Coordinate and schedule internal and external meetings for senior level executives and their teams; Perform administrative duties, including expense reports and travel arrangements; Proactively identify opportunities for process improvement. Required Qualifications & Skills: Minimum of 5 years of Coordinator or Production Assistant experience, ideally in a production setting; Excellent collaboration skills and positive demeanor with the ability to be flexible; Passion for learning about production methods and the latest production technology; Experience with managing multiple projects effectively across multiple stakeholders, senior leaders, and business needs; Ability to oversee multiple tasks and solve problems in a fast-paced environment; Excellent organizational and inter-personal skills and the ability to be a self-starter; Calm under pressure and the flexibility to work on projects from various teams simultaneously; Skilled with workplace technology and applications, including Excel, PowerPoint, Outlook, Teams, AirTable, and OneDrive, including having the capability to optimize workflows and create highly professional documents; Experience writing professional copy for internal communications and documents, including agendas, newsletters, and presentations. Preferred Qualifications: Experience in a production company or studio/network production management capacity. Education: BA or equivalent work experience.
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