At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano , our organizational Values (what is most important to us) make up the acronym, SERVE (S tewardship E ngaged R espectful V isionary E xcellence ).
We are seeking a dynamic Booking Coordinator to play a pivotal role in our team. In this position, you will engage directly with both new and established clients, meticulously planning upcoming events, ensuring the acquisition of necessary resources, and spearheading the seamless execution of each distinctive occasion. While primarily based in our office, flexibility is key as the role may necessitate on-site presence during scheduled events. The ideal candidate should be prepared for occasional physical demands associated with event coordination, including lifting, arranging meeting spaces, and undertaking light cleaning duties.
Ready to embark on an exciting journey with the City of Plano? Submit your application today to apply for this exceptional opportunity.
As a valued Team Plano member, you will receive numerous benefits:
The target rate for this position is $40,581 - $46,669, depending on qualifications.
Summary of Duties: Under general supervision, the Nature and Retreat Center Booking Coordinator is responsible for scheduling tours for existing and potential customers, preparing contracts, detailing events, coordinating event resources and driving the overall event success at The Nature and Retreat Center.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Marginal Duties:
Typical Decisions :
Explains options to customers, allowing them to make choices that will result in the most enjoyable event possible. Determines how best to meet client's needs following policies, procedures and set pricing; adjusts options to address customer needs. Balances customer needs with lead times required to ensure optimal operation efficiency.
Minimum Qualifications:
Knowledge of : Event and hospitality industry including understanding of room setups, catering, audio visual, legal contract requirement, sales techniques and procedures, database management, and booking software.
Skill in: Communicating effectively both verbally and in writing; organizing and maintaining records, providing effective customer service and managing conflict; working without direct supervision and adapting to changing priorities.
Education : Bachelor's degree in business management, event management, hospitality or a related field.
Experience: Two (2) years of experience in customer service, event coordination or related field.
Experience: Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements
Licenses and Certifications: Texas Class C driver's license (must obtain within 30 days of hire per state law).
Conditions of Employment: Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.
Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
Equal Opportunity Employer - EOE/M/F/V/D
Open positions are subject to close without notice.
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