Job Description

GRC Business Analyst

The GRC Business Analyst supports Synovus' Governance, Risk and Compliance program by maintaining frameworks, supporting enterprise risk initiatives, and having a continuous improvement mindset. This position participates in Archer related projects, is responsible for analyzing business processes, gathering and documenting requirements and translating them into effective solutions within the Archer platform. The analyst is also responsible for coordinating testing, providing training and delivering effective communication adhering to change management control protocols, and ensuring ongoing compliance with internal policies and regulatory expectations.

Job Duties and Responsibilities

• Serve as a subject matter expert on risk management Archer GRC best practices
• Collaborate with stakeholders to gather, document and prioritize Archer requirements.
• Translate business needs into functional specifications for GRC system configurations.
• Support design, testing, and implementation of new modules or enhancements.
• Maintain process documentation, workflows, and data mappings.
• Analyze GRC data to identify trends, issues, and opportunities for process improvement.
• Coordinate User Acceptance Testing and ensure solutions meet business objectives.
• Develop training materials and provide end-user training and support for GRC processes
• Ensure GRC processes align with regulatory, audit, and internal policy requirements.
• Support the implementation and continuous improvement of the enterprise GRC framework, including policies, standards and procedures.
• Participate in GRC and risk management projects, documenting requirements, providing analysis, testing, and validation of system changes, enhancements, and integrations.
• Provide Archer administrative support to risk management including creation of reports, dashboards and metrics to monitor risk trends and program effectiveness and making minor configurations to the platform, as needed.
• Participate in risk committees, audits, and management reviews, providing accurate and timely information.
• Collaborate with technology, risk management and audit teams to ensure Archer solution align with operational needs and regulatory expectations.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

• Bachelor's degree in business, Finance, Information Systems, or related field.
• Relevant certifications; preferred RSA.

Minimum Experience:

• 3-5 years of experience as a Business Analyst with the Archer GRC platform.
• Strong understanding of risk and control frameworks (e.g., COSO)
• Excellent analytical, documentation, and communication skills.

Preferred Knowledge, Skills, & Abilities:

• Strong analytical, communication, and problem-solving skills, with a solid understanding of risk management, compliance frameworks, Archer lifecycle, change management, and project management methodologies.
• Experience of managing and providing business support for Archer.
• Experience with developing Archer risk management reporting, dashboards, analytics / insights, including the ability to analyze large amounts of data to identify trends, risks, and compliance gaps.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Excellent communication and interpersonal skills to work across business and technical teams.
• Proficiency in Microsoft product suite, such as Excel, PowerPoint, and Power BI

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