Job Description

Description

Our property is seeking a front desk agent to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Provide exceptional service to all hotel guests during their stay
•Process additional administrative, bookkeeping. and accounting procedures as required
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•Flexible overnight hours are required
•Great communications. and excellent customer service skills are required
•Computer proficiency is required; experience with accounting or reservation software is preferred
•High school diploma or equivalent required; some college preferred Comfort Inn

Job Tags

Flexible hours, Night shift,

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