Job Description
We're seeking an experienced Epic ASAP Analyst to support Emergency Department (ED) workflows across build, optimization, testing, and production support. The ideal candidate is Epic ASAP certified, has 5+ years of hands-on Epic experience, holds a Bachelor's degree, and has broad exposure to Epic security (roles, security classes, profiles, user templates/provisioning) across clinical and ancillary modules.
Key Responsibilities
Design, build, and configuration (ASAP): ED Tracking Board, triage workflows (ESI), patient arrival/flow, orders and order sets, discharge instructions, fast track, split-flow, and throughput metrics.
Workflow & requirements: Partner with ED clinical leadership to translate requirements into robust build; document decision logs and maintain build standards/foundations.
Testing & validation: Author test scripts; execute unit, integrated, and UAT cycles; coordinate cutover plans; manage defects and remediation.
Go-live & stabilization: Provide ATE support, round with end users, resolve tickets, and drive post-go-live optimization and adoption.
Integration touchpoints: Collaborate with Cadence/ADT, Orders, Inpatient, Radiant/Imaging, Willow/Pharmacy, Beaker/Lab, and ancillary teams to ensure end-to-end flow.
Reporting & analytics: Partner with reporting teams (Radar/Reporting Workbench/Clarity/SlicerDicer) to surface ED operational metrics and quality KPIs.
Change management: Maintain build promotion processes (DEV?TEST?PROD), version NVT completion, release notes, and upgrade readiness.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Education: Bachelor's degree (Information Systems, Health Informatics, Clinical/Healthcare, or related field).
Certification: Current Epic ASAP certification (NVT current for the active Epic version).
Experience: 5+ years in Epic application analysis/build with a focus on ED workflows; track record of at least one full implementation and one upgrade/optimization cycle.
Epic security exposure: Practical experience with:
Epic Roles & Menus/Profiles design and maintenance
Security Classes (activity/function access)
User Templates & provisioning workflows (EMP)
Break-glass, sensitive chart access, and audit trails
Mobile modalities (Haiku/Canto/Rover) and external access (EpicCare Link/MyChart) from a security/access standpoint
Technical & tools: Proficiency with Hyperspace build tools, Registry/Radar/Reporting Workbench basics; familiarity with ticketing (e.g., ServiceNow), test management, and release management.
Soft skills: Strong stakeholder communication, clinical empathy, documentation discipline, and the ability to operate in fast-paced ED environments.
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