Job Description

Job Description

Job Description

Salary: Ranges between $30.00 per hour to $45.00 per hour, commensurate with experience and qualifications

ABOUT ENTERPRISE MANAGEMENT:

Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

DISCLOSURES:

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.

COMPANY WEBSITE:

COMPANY PHONE NUMBER : (667) 309-5345

POSITION TITLE : Chief Marketing Officer

ALTERNATE TITLE(S) :
Senior Marketing Executive, Compliance Officer (within scope)

COMPANY : Enterprise Management Solutions, Inc. (in support of all customer companies under contract)

DIVISION : Marketing

DEPARTMENT :

UNIT : n/a

BENEFITS PACKAGE : Paid time off; health, dental, and vision insurance reimbursement; professional development support.

WORK SCHEDULE : Monday Friday, 8:00 AM 5:00 PM

ACCOUNTABLE TO : Chief Executive Officer (CEO)

ACCOUNTABLE FOR : Oversight of brand strategy, digital presence, public communications, media campaigns, content production, and marketing services for all affiliated companies

CLASSIFICATION : W-2 employee; full-time hourly

COMPENSATION RANGE : Ranges between $30.00 per hour to $45.00 per hour, commensurate with experience and qualifications

ANTICIPATED TRAVEL :
Up to 10% of the time (interoffice and site-based meetings)

SUMMARY OF POSITION RESPONSIBILITIES:

The Chief Marketing Officer (CMO) is a member of the executive leadership team and provides strategic direction and oversight for all branding, marketing, and communications efforts across Enterprise Management and its affiliated organizations. The CMO leads a multidisciplinary team responsible for developing and executing brand strategy, digital marketing, content development, public relations, and audience engagement.

The CMO ensures alignment of brand voice, mission messaging, and marketing outcomes while increasing visibility, trust, and market reach across sectors. This role also oversees all client-facing marketing services provided through Enterprise Management, as outlined at -services.

SCHEDULED DUTIES AND RESPONSIBILITIES:

• Develop and lead the marketing and communications strategy for the Enterprise Management brand and all affiliated companies
• Oversee production and dissemination of all internal and external communications including newsletters, press releases, website content, brochures, and social media
• Lead brand development efforts, including messaging, visual identity, and consistency across platforms
• Direct all digital marketing efforts, including SEO/SEM, email campaigns, paid advertising, and analytics reporting
• Oversee photography, video production, and multimedia storytelling to support programs, services, and outreach
• Manage all marketing vendors, platforms, and external consultants
• Supervise staff in marketing, communications, and creative roles
• Guide marketing support for organizational events, program launches, and outreach initiatives
• Track performance metrics and prepare reports on engagement, reach, and conversion
• Ensure compliance with privacy laws, brand standards, and content policies
• Collaborate with CHRO, COO, and CEO on internal communications and employee engagement
• Maintain and improve website content, design, and functionality in coordination with IT
• Provide branding guidance and marketing resources to contracted companies
• Ensure timely and high-quality execution of marketing services rendered to contracted clients through Enterprise Management (see -services)
  

UNSCHEDULED DUTIES AND RESPONSIBILITIES:

• Respond to media inquiries and crisis communication needs as necessary
• Assist in developing messaging for public statements or executive speeches
• Lead special initiatives or campaigns related to recruitment, fundraising, or program awareness
• Support reputation management and community relations strategies
• Troubleshoot urgent content errors or branding inconsistencies
• Advise on market trends, new tools, or evolving best practices in digital communications
  

CORPORATE ADVERTISING & MARKETING FOCUSED COMPLIANCE OFFICER DUTIES:

Overview:

The Corporate Compliance Officer will possess the skills and experience necessary to identify potential issues within Advertising & Marketing. The Compliance Officer is responsible for developing, implementing, and monitoring the programs, policies, and practices that ensure compliance with federal, state, local, and accreditation standards.

The Compliance Officer is expected to remain up to date on laws and regulations that may affect the organization's policies and procedures. This position requires objectivity, independence from other agency departments, strong attention to detail, and familiarity with investigative protocols and formal reporting practices.

Accountability:

The Corporate Compliance Officer shall be accountable to the CEO and/or Board of Directors.

Duties:

The chief responsibilities of the Compliance Officer include planning, implementing, and monitoring the Corporate Compliance Program. This position is also responsible for coordinating internal and external compliance audit activities and ensuring consistent communication of expectations and results.

The Corporate Compliance Officer will:

• Oversee and monitor the implementation of the Corporate Compliance Program
• Conduct corporate compliance risk assessments
• Report regularly to the CEO and/or Board of Directors on compliance program progress and assist with developing improvement plans
• Periodically revise and update the Compliance Program as needed
• Review and evaluate Standards of Conduct Statements
• Develop and implement a Compliance Training Plan for all staff
• Assist the CEO with internal compliance review and monitoring activities
• Investigate complaints and coordinate appropriate action plans with affected departments
• Develop policies and practices that encourage staff to report suspected fraud or impropriety without fear of retaliation
• Clearly communicate the objectives of the Compliance Program and track accomplishments
• Access and review records related to compliance monitoring activities and document findings
• Maintain a communication log for compliance-related inquiries and reports
• Compile reports of calls received, investigations conducted, findings made, recommendations issued, actions taken, and progress achieved
• Establish and communicate available reporting procedures and modes (e.g., email, online reporting tools, voice mail, suggestion box)
• Conduct periodic interviews with internal and external stakeholders
• Analyze program and service utilization patterns for irregularities
• Conduct unannounced mock surveys, audits, inspections, and investigations to assess staff readiness and identify areas for corrective action
• Reevaluate previously identified deficiencies to confirm implementation of improvements
• Present written compliance evaluations and reports to the Compliance Committee, CEO, and/or Board of Directors at least annually

PHYSICAL DEMANDS:

• Prolonged periods sitting at a desk and working on a computer
• Occasional lifting up to 25 pounds
• Frequent meetings via video or phone; occasional in-person site visits

WORKING CONDITIONS:

• On-site only
• Office-based, with travel between program sites as needed
  
• Cross-functional collaboration with high-level staff across all departments
• High-paced, deadline-driven, and strategically focused

COMPETENCIES AND SKILLS:

• Creative strategist with deep understanding of marketing, communications, and brand management
• Proficient in digital marketing tools and platforms including Google Analytics, Adobe Creative Suite, WordPress, Mailchimp, Canva, and Meta Business Suite
• Strong writing, editing, and storytelling skills
• Ability to manage competing priorities and lead cross-functional projects
• Excellent interpersonal, supervisory, and vendor management skills
• Familiarity with nonprofit and health/human service sector branding is a plus
  

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:

• Bachelors degree in Marketing, Communications, Public Relations, or related field (required); Masters degree preferred
• Minimum of 8 years of progressively responsible experience in marketing and communications
• At least 5 years in a leadership or executive role
• Experience managing marketing functions for multi-entity or service-based organizations
• Demonstrated success in executing integrated marketing campaigns and digital growth strategies
  

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